Ben Gilchriest

Ben Gilchriest

Ben is a Director for Capgemini North America where he works with business leaders to enable new revenue streams from emerging technologies and new digital ventures. He has led consulting practices in both Australia and Europe, including the setup and leadership of the Digital Transformation practice for Capgemini ANZ. He also works with some of the world’s leading academics, thinkers and tech. start-ups to define trends in digital and develop new ways for companies to prepare for, and take advantage of, them. This included the setup of the Australian Digital Transformation Lab with the University of Sydney, the country’s first business/academia joint venture, to help whole industries prepare for digital disruption.

The idea of the Internet of Things (IoT) has been around since 1999 (ref. Kevin Ashton), though it’s garnered more interest recently as the cost of sensors have dropped, and the introduction of IPv6 standards and near ubiquitous internet, have allowed almost anything to be connected. From bins and buses, to cars and homes, and even cows and dogs. By

Unlike traditional investments, measuring ROI for digital has proven to be difficult. For example,  during the rapid growth of Facebook marketing in 2011 a lot of effort was put into trying to quantify the value of a “like”. Despite this effort the figures varied massively from $0 (Forrester) through to

In the past decade the world in which consumers and companies operate has changed — from the fundamentals of established business models and how we work, through to the ways in which we interact on a daily basis. It’s easy to lose sight of exactly how different the world is,