Andrew Birmingham

Andrew Birmingham

Andrew Birmingham is the editor-in-chief and publisher of Which-50. He is the former associate publisher of The Australian Financial Review and remains a contributing editor, and during his career he has reported on the Australian media, technology, finance, life science and related sectors over a period spanning 20 years. His work has been published by The AFR, The Australian, The Sydney Morning Herald, The Age, MIS, Computerworld, CIO, ARN, Network World, CRN Australia, and My Business.

Spending on future sports technologies, including professional sports wearables, in-game monitoring and the rapidly growing eSports channel, will see annual spend reach $3.4 billion by 2023. This is up from just $700 million in 2018, posing a significant opportunity for agile start-ups and OTT players. The figures are contained in a new

The evolution of the future of work looks a lot like the past, but probably with more Uber and Deliveroo drivers, at least if you believe the Productivity Commission. In fact, it turns out automation might not be the harbinger of the great employment apocalypse after all, despite a plethora

Companies are getting better at using technology holistically to understand and improve the experiences of their customers, says Caitlin Green, CEO of KINSHIP digital — an implementation partner of CX platform Sprinklr. “You can see the level of maturity increasing. It is now more common to see multidisciplinary teams being

As analytics rose sharply to the top of the corporate priority list around the world, a new and very expensive problem emerged: there simply aren’t enough skilled analysts to meet the demand. Three obvious solutions presented themselves. Sign up for Which-50’s Irregular Insights newsletter The first is to train more

Fintech startup Trade Ledger — which describes itself as the world’s first corporate open banking lending platform — has announced the opening of its European operation, headquartered in London, along with additional hires. Lisa Callaghan will move from the role of accountant to Chief Financial Officer at Trade Ledger’s Sydney

We live in a disrupted age. For those already struggling, the situation is unlikely to improve.  Indeed, listen to management consultants like McKinsey and Company, and they will tell you all value chains will be disrupted. But we are not so much accelerating towards entropy, as replacing an old order

The Reserve Bank of Australia Sydney

Nine years after its launch and almost five years after it crept into public consciousness, bitcoin continues to have structural flaws that make it unsuitable for many uses. That’s the view of the Reserve Bank of Australia, expressed by Tony Richards Head of Payments Policy Department. Speaking at the Australian

As we first suggested in May this year, supply-side platform PubMatic has now released a new approach to charging for services that addressed the need for greater transparency from brands. Martech and adtech suppliers are increasingly looking at new ways of charging for their services due to concerns over the

Every hour of every day a million little crimes are committed online. And every time it happens, hundreds of legitimate businesses all over the world, with boards and shareholders and mission statements — some of them publicly listed — put the proceeds of those crimes in their own pockets. They

Customer Experience

Great customer support can be thought of as just being always there at the right time. That’s the view of Caitlin Green, CEO of KINSHIP digital — a local digital agency that has built a specialist practice around the Sprinklr customer experience platform and social data insights. KINSHIP digital has