Andrew Birmingham

Andrew Birmingham

Andrew Birmingham is the editor-in-chief and publisher of Which-50. He is the former associate publisher of The Australian Financial Review and remains a contributing editor, and during his career he has reported on the Australian media, technology, finance, life science and related sectors over a period spanning 20 years. His work has been published by The AFR, The Australian, The Sydney Morning Herald, The Age, MIS, Computerworld, CIO, ARN, Network World, CRN Australia, and My Business.

Christchurch, New Zealand

Each year the Christchurch City Council runs a survey to measure how satisfied citizens are with its service. While the citizens of the municipality hold their council in high regard, they also identified a key area where the council could improve: make it easier to interact with its services. That

Brands need to ask some pointed questions to ensure they are getting real value from demand-side platforms (DSP). That’s the view of Timothy Whitfield, the new VP, strategic solutions, Sizmek APAC. Whitfield is one of the best-known technologists in the local adtech sector and made the move from GroupM to

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Travel commerce platform Travelport and IBM are developing two new initiatives that separately apply IBM’s blockchain and Watson Analytic technologies. Travelport will employ IBM Watson’s data platform to personalise customer experiences with new tools and traveler recommendations. This initiative involves the companies working together to generate enhanced travel experiences by

David Scullin describes a simple digital vision of his company – the NZ farming cooperative Ballance Agri-nutrients. It wants to bring the worlds of precision agriculture, ecommerce, customer experience and analytics together in one beautiful, user-friendly platform, he says. We caught up with Scullin at SAP’s Sapphire conference earlier this year

Management consultancy McKinsey & Co. issued a statement over the weekend denying it prepared a report in 2015 for the Saudi government identifying dissidents on social media. It was responding to a story in the New York Times. However, it left open the possibility that the material in its report

The move to build AI capabilities into application software has been one of the most important developments to wash through the technology sector in the last few years. Whether it is Adobe’s Marketing Cloud and Sensei, or Salesforce’s CRM and Einstein, the integration of AI into business functionality has arrived

Organisations around the world are starting to make the changes necessary to adapt to a digital environment, but while they recognise the need to develop digital leaders, individuals surveyed say they get little or no support from their organisation on this front. And many are still falling into a competency trap

The days of casting the great business conflict of the age as one between incumbents and digital natives no longer adequately describe the forces driving change in the market. Instead, the demarcation is between companies that truly understand customer experience and those that do not. That is the message delivered by

SAP lifted the covers on SAP Upscale Commerce — a forthcoming rapid development Software-as-a-Service for mid-market companies that uses artificial intelligence to allow very rapid prototyping, application development and deployment. According to Alex Atzberger, President of SAP Customer Experience, “Many mid-market companies want to be able to deploy smaller brands

Half of Australian and New Zealand (A/NZ) organisations are struggling to become more connected, according to new research conducted by Vanson Bourne. According to another study – this time by Grand View Research, the global iPaaS market will reach US$2.71 billion by 2025, with Asia Pacific to experience the highest compound