Australia Post is recruiting 3,700 seasonal workers to help it process and deliver “unprecedented parcel volumes” in the lead up to Christmas.
Last year Australia Post delivered over 40 million parcels in December alone – an 11.7 per cent increase on the previous year – including two record breaking days, which saw three million parcels delivered in a single day.
To help support the business during the festive season this year, 2,500 Christmas casuals will be hired across processing and transport. There will also be an additional 1,200 fixed term roles available to serve customers in Post Offices, customer contact centres and across the delivery network.
Last year Australia Post received more than 12,000 applications for its Christmas intake.
Group CEO and Managing Director Christine Holgate said the injection of new people will be integral in making this Christmas a success.
“This is a record-breaking recruitment drive for what will be the biggest Christmas in Australia Post’s history, and as we set those new records, we are inviting people to be a part of it,” Holgate said.
“Online purchases hit a record $27.5 billion in 2018, and upcoming online shopping sales like Black Friday, Cyber Monday and Singles Day are set to be bigger than ever. Together with traditional greeting cards, we are gearing up for a big Christmas rush.”
A number of new sites and upgrades are on-track to be operational ahead of Christmas, including the new Brisbane Parcels Facility, which will be the largest of its kind in the Southern Hemisphere. These upgrades form part of a $900 million, three-year investment in infrastructure and automation across the network.
“We know our customers want their online purchases delivered safely and quickly, which is why we’ll have more people in our facilities, more vehicles on the roads, and our Post Offices open for extended trading hours from 25 November,” Holgate said.
Australia Post also recently announced 182 new three-wheeled electric delivery vehicles would be used in Queensland to help deliver parcels this Christmas.
Angela Creedon, Australia Post General Manager Deliveries Queensland, said the new vehicles are a timely addition in the lead up to an expected record-breaking Christmas.
“Our eDVs can carry three times more than our traditional postie motorbike, and that extra capacity will come in handy as we approach Christmas,” Creedon said.
“Today, our posties deliver 42 per cent of all parcels, and we need vehicles with the capacity to continue delivering for our customers – especially in suburbs like Heathwood where online shopping grew 24.7 per cent in 2018 from the previous year, and Rockhampton which grew 19.2 per cent.”
The carrier already has more than 150 eDVs in action, and Australia Post expects the next lot of 961 vehicles to be wheeled out around the nation by February 2020.