Info Table
Affiliate ProgramYes [view all]
White LabelNo
APIYes [view all]
SupportYes
 support@zoom.us
 0008000503335
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Description

Zoom.com offers an AI-powered collaboration platform designed to streamline modern work. Zoom Workplace integrates tools like meetings, team chat, phone, and whiteboard, enhancing communication and productivity. It also supports third-party apps and services like Zoom Contact Center to strengthen customer relationships across various industries.

Founded in2013
Location🇺🇸 United States
Founders Eric Yuan

Plans

Basic
Free
◈Meetings up to 40 minutes per meeting
◈100 Participants per meeting
◈Team Chat
◈Clips Basic 5 two-minute videos
◈Mail and Calendar Client
◈Docs Basic - Share up to 10 docs
◈Notes
◈Whiteboard Basic - 3 editable boards
Pro
$13.32 /month/user, billed annually or $15.99 billed monthly
◈ Everything in Basic, and
◈Meetings up to 30 hours per Meeting
◈100 Participants per meeting Increase with Large Meeting
◈AI Companion
◈Cloud Storage 5GB
◈Docs Unlimited
◈Clips Plus Unlimited videos
◈Mail and Calendar Client & Service
◈Essential Apps Free premium apps for 1 year (terms apply)
Business
$18.32 /month/user, billed annually or $21.99 billed monthly
◈Everything in Pro, and
◈300 Participants per meeting Increase with Large Meeting
◈Whiteboard Unlimited boards
◈Scheduler
◈Extras SSO, managed domains & more
Phone US & Canada Metered
Pay As You Go $10.00 /month/user Annual subscription also available + Additional fees for all outbound calls
◈Domestic US & CA Calling Metered
◈International Calling Metered
◈One Management Portal
◈SMS & MMS Domestic
◈US & Canada Number
◈Multiple Device Use Make & receive calls from multiple devices and apps
◈AI Companion for Zoom Phone
US & Canada Unlimited
Unlimited Regional Calling $15.00 /month/user Annual subscription also available + Additional fees for international calls
◈Domestic US & CA Calling Unlimited
◈International Calling Metered
◈One Management Portal
◈SMS & MMS Domestic
◈US & Canada Number
◈Multiple Device Use Make & receive calls from multiple devices and apps
◈AI Companion for Zoom Phone
◈Optional Add-on Unlimited calling to 19 countries
Pro Plus
1-99 users $18.32 /month/user, billed annually or $21.99 billed monthly + Additional fees for international calls
◈Zoom Phone US & CA Unlimited (BYOC, 3rd Party PBX, and VDI excluded)
◈Zoom Workplace Pro
Business Plus
10-250 users $22.49 /month/user, billed annually or $26.99 billed monthly + Additional fees for international calls
◈Zoom Phone US & CA Unlimited
◈Zoom Workplace Business
◈Visitor Management
◈Additional Features
Zoom Webinars
$79/month
◈Broadcast messages with best-in-class video and audio
◈Engage attendees using chat, Q&A, reactions, and polls
◈Customize speaker background and name tags
◈Support up to 500 attendees and 100 panelists
Zoom Sessions
$99/month
◈Includes Zoom Webinars, plus
◈Elevate webinars with custom scenes and more branding
◈Simplify event planning with AI Companion to generate messaging and images
◈Promote past and future events in a branded content hub
◈Run professional events with Backstage, Simulive, and RTMP
◈Improve future webinars with cross-event insights
Zoom Events
$149/month
◈Everything in Sessions, plus
◈Organize multi-day virtual events with multiple sessions
◈Promote networking with attendee profiles and lobby chat
◈Guide attendees with lobby session streaming
◈Increase event revenue with expo floor and sponsorships
◈Improve future events with post-conference surveys
◈Accelerate event setup with curated event templates
Zoom Scheduler
$4.99 /month/license, billed annually or $5.99 billed monthly
◈Calendar Integration Google, Microsoft 365, and more
◈Recurring Availability share bookable time slots
◈Customizable Notifications automate email or SMS reminders and confirmations
◈Scalable Meetings single meeting for one or multiple attendees (up to 40 minutes each with a Basic plan)
Zoom Rooms
$499.00/year/room
◈Room Experience
◈Intelligent director and smart gallery
◈Dynamic layouts
◈One click wireless proximity share Wireless multishare
◈Up to 3 displays
◈Up to 10 room controllers
◈Supports unlimited cameras
◈Supports unlimited digital Signage
◈Supports unlimited scheduling displays
◈Lighting and room controls
◈Meeting Experience
◈720p HD video and audio
◈One tap to join meeting rooms
◈One tap to join third party meetings
◈Up to 1,000 meeting participants Calendar integrations with Office 365, Google, and Exchange
◈Cloud recording and transcription
◈Whiteboard Plus included
◈Admin Experience
◈Works with appliance hardware and open hardware ecosystem
◈Centralized Room Management
Refund Policy

Zoom’s refund policy states that users may request a refund within 30 days of renewal, but refunds are generally prorated and not offered for partial months or unused portions of annual subscriptions.

Ratings

trustpilot(1.4/5)
g2(4.5/5)
capterra(4.6/5)
producthunt(4.7/5)

Ai Opinion

AI Rating(4.2/5)

Zoom is easy to use with high-quality audio and video, plus useful features like screen sharing and breakout rooms. It supports large virtual events well but can be expensive for big groups and has some admin complexity. Some users report audio/video issues during busy times and basic security permissions.

Expert Opinion

Expert Rating(4.6/5)

After extensively testing Zoom, I found it to be an excellent video conferencing and communication platform that has become a staple for both personal and professional use. Zoom's rise in popularity is well-deserved due to its simplicity, reliability, and feature-rich environment.

Zoom offers a highly intuitive interface, making it easy for users to start or join meetings with just a few clicks. Whether you're hosting a one-on-one call or a large webinar, the platform handles both scenarios with ease. The video and audio quality are generally good, even on lower bandwidths, which is essential for maintaining smooth communication during meetings. Features like screen sharing, breakout rooms, and collaborative whiteboards further enhance its usability for remote teams and educational purposes.

One of Zoom's standout features is its flexibility in hosting different types of meetings—from casual chats to high-stakes business conferences. The platform also integrates well with other tools like Google Calendar, Slack, and Microsoft Outlook, making it convenient for scheduling and managing meetings. Additionally, the ability to record meetings and generate transcripts is a valuable feature for businesses and educators alike.

However, Zoom is not without its drawbacks. The free version limits meetings to 40 minutes, which can be restrictive compared to competitors like Google Meet or Microsoft Teams that offer longer durations without charge. Also, while the platform is generally user-friendly, some features—like managing participant permissions or configuring meeting security—can take extra steps to set up properly.

Overall, Zoom remains one of the best video conferencing tools available today due to its reliability, ease of use, and robust feature set. Whether you're working remotely or connecting with friends and family across distances, Zoom is a reliable choice for high-quality video communication.

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