Smartsheet

Smartsheet is a versatile work management platform designed to support diverse needs, from team projects to enterprise portfolios. It enables real-time collaboration, integrates with popular tools, and offers workflow automation to streamline tasks and reduce errors. With robust security features and AI-driven insights, Smartsheet empowers users to enhance productivity and manage work efficiently across industries and scales.

Founded in	2005
Location	🇺🇸 United States
Founders	Mark Mader

Features

Plans

No free plan available for this product.

PRO

$9 per Member/month

◈Unlimited free

◈Gantt, grid, board, and

◈calendar view

◈Rich formulas

◈Unlimited sheets, forms, and reports

◈250 automations per month

Business

$19 per Member/month

◈Includes Pro plan, plus

◈Unlimited free Guests

◈Timeline view

◈Team workload tracking

◈Admin capabilities

◈Unlimited automations

◈ITB attachment storage

Enterprise

Contact Sales

◈Includes Business plan, plus

◈Al formulas, texts, and charts

◈SAML-based SSO

◈WorkApps

◈Work Insights

◈Enterprise Plan Manager

◈Unlimited attachment storage

◈Directory integrations

Advanced Work Management

Contact Sales

◈Includes Enterprise plan, plus

◈Control Center

◈Dynamic View

◈Data Shuttle

◈Salesforce and Jira

◈connectors

◈DataMesh

◈Calendar App

◈Pivot App

◈Premium Support

Refund Policy

Smartsheet's refund policy states that subscription fees are generally non-refundable, and prorated refunds are not offered for canceled accounts. Exceptions may apply if explicitly outlined in the Smartsheet User Agreement or specific service terms.

Ratings

trustpilot(1.5/5)

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g2(4.4/5)

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capterra(4.5/5)

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Ai Opinion

✦

AI Rating(4.5/5)

Based on reviews from various sources, www.smartsheet.com earns a 4.5/5 stars rating.

What users like: Intuitive interface, flexibility and ease of use, great amount of functionalities, excellent workflow, user-friendly interface, real-time collaboration, customizable, collaborative sheet, ability to manage projects and tasks automatically, impressive automation features, ability to create and manage spreadsheets online, advanced features like formulas and pivot tables, ability to track progress and disseminate information across departments, excellent tool for fostering collaboration, great reporting and dashboarding features, accessible and customizable product, ability to integrate various departments and help work flow across the organization.

What users don't like: Advanced features have a learning curve, cost may be prohibitive for smaller businesses, inability to work offline, inconvenience with duplicating sheets, marketing emails, lack of a feature to like or favorite an idea or share, inability to edit reports without access to the main sheet, limitations with Dynamic View, no view-only filtering/sorting in basic plans.

Conclusion: Smartsheet is highly praised for its intuitive interface, collaboration features, and customization options, but some users find its advanced features challenging and the cost prohibitive for smaller businesses.

Expert Opinion

✎

Expert Rating(4.5/5)

I recently tested Smartsheet, a versatile work management platform designed to streamline workflows, enhance collaboration, and improve productivity for teams of all sizes. Here is my detailed review:

Smartsheet stands out with its highly flexible and user-friendly interface, which allows users to customize workflows and manage projects efficiently. It combines the familiarity of spreadsheets with robust project management features, making it accessible even for those new to such tools. The platform’s ability to integrate with popular apps like Microsoft Teams, Slack, and Google Workspace ensures seamless connectivity across tools, keeping teams aligned and informed in real-time.

One of Smartsheet’s most impressive features is its workflow automation. It simplifies repetitive tasks, reducing errors and saving valuable time. The AI-powered capabilities, such as AI-generated formulas, further enhance productivity by enabling quick decision-making and unlocking insights from data effortlessly. Additionally, the platform offers excellent collaboration tools that allow team members to share updates, comment on tasks, and work together in real-time, regardless of location.

Another highlight is Smartsheet’s focus on security. With industry-leading measures in place, users can trust that their data is well-protected. This is particularly important for businesses handling sensitive information. Moreover, the platform is scalable and suitable for various use cases, from small team projects to large enterprise portfolios.

However, Smartsheet does have minor drawbacks. While it is feature-rich, some users may find the learning curve steep when exploring advanced functionalities. Additionally, the pricing might be a bit high for smaller businesses or individual users compared to simpler alternatives.

In conclusion, Smartsheet is a powerful and adaptable work management tool that excels in enhancing team collaboration and automating workflows. Its robust features and integrations make it a valuable asset for businesses aiming to boost efficiency and stay organized. While it may require some initial effort to master its full potential, the benefits far outweigh the challenges.