Info Table
TierFree Plan (Freemium), Paid Plan
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
SupportYes
 help@skrill.com
Social Media Platforms     

Description

Skrill is a digital wallet that enables users to pay online, send money to bank accounts or other Skrill users, and manage funds in over 40 currencies through both web and mobile platforms. It supports quick deposits, withdrawals, and transfers without sharing bank details, and offers features like currency exchange, cryptocurrency trading, and the Knect loyalty program, which rewards nearly all transactions with redeemable points. Security measures include encryption, fraud monitoring, and two-factor authentication.

Plans

No free plan available for this product.
Skriller
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This is the standard account you get when you sign up. It includes basic digital wallet features, the ability to pay online, send money, and access to the Skrill Visa® Prepaid Card. You also start earning Knect loyalty points on your transactions. There are no monthly fees, but standard transaction fees apply, such as 1.45% for sending money to other Skrill users (capped at €10), 7.5% for credit card withdrawals, €5.50 for bank transfers, and a 3.99% currency conversion fee. If your account is inactive for 12 months, you’ll be charged a €5 inactivity fee.
True Skriller
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You can upgrade to True Skriller for free by verifying your identity and making an eligible deposit. This level gives you all the standard features, plus zero withdrawal fees for bank account withdrawals and continued access to the Skrill Visa® Prepaid Card. You also benefit from reduced fees on Skrill-to-Skrill money transfers and extra Knect loyalty rewards. The upgrade process is simple and unlocks more cost-effective use of the platform.
VIP Skriller
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VIP Skriller status is designed for high-volume users and comes with exclusive perks. There are three VIP tiers: Silver, Gold, and Diamond. VIP members get free bank withdrawals, free money transfers, lower foreign exchange fees (2.89% for VIPs), higher transaction limits, dedicated support, and exclusive offers. VIPs also maximize their Knect loyalty points and can access special bonuses. Merchant accounts for businesses offer competitive transaction fees, typically ranging from 1.9% to 2.9% plus a fixed fee per transaction, depending on business type and monthly volume.
Refund Policy

You can request a refund from Skrill depending on your payment type and account status, but some transactions like transfers to other Skrill users or crypto withdrawals are non-refundable, and refunds may take several days to process and could be reduced by bank or currency fees.

Ratings

trustpilot(2.4/5)
trustpilot(3.4/5)

Ai Opinion

AI Rating(1.5/5)

Most users are unhappy with Skrill due to high fees, poor customer service, and account restrictions that block access to funds. Many reviews describe Skrill as unresponsive and unreliable for money transfers.

Expert Opinion

Expert Rating(3.6/5)

I recently tested Skrill, a global digital wallet and payment platform aimed at users who need to send, receive, and manage money internationally. Here’s my expert review after using the platform: Skrill stands out for its multi-currency support and global reach, supporting over 40 currencies and allowing users to hold balances in multiple denominations. The platform is especially useful for freelancers, digital nomads, online businesses, and anyone who needs to move money across borders quickly. Setting up an account is straightforward, and the web and mobile interfaces are both modern and easy to navigate. I found the transaction process to be fast, with most transfers between Skrill accounts being instant, while bank transfers typically took 2-5 business days. One of Skrill’s strengths is its security. The platform is regulated by the UK’s Financial Conduct Authority and uses industry-standard encryption, two-factor authentication, and fraud monitoring systems. I also appreciated the option to use a prepaid Mastercard, which made it easy to access funds online, in stores, or at ATMs. The Knect loyalty program is a nice bonus, letting users earn rewards for regular transactions. Fees are a mixed bag. While sending money to international bank accounts can be free, other transactions—especially withdrawals to cards or currency conversions—come with relatively high fees. For example, currency conversions carry a 3.99% markup, and withdrawals to Visa or Mastercard can cost up to 7.5%. These costs can add up quickly if you’re a frequent user or dealing with large sums. However, my experience with customer service was inconsistent. While some users report helpful and responsive support, I found response times to be slow, especially during verification or account issues. There are also many reports online about accounts being frozen during the verification process or after large deposits, sometimes leaving funds inaccessible for days or even weeks. This can be stressful if you rely on quick access to your money. The verification process itself can be cumbersome, requiring photo ID, proof of address, and sometimes additional documents. In my case, verification took about 48 hours, but some users have reported longer delays. Skrill is widely accepted by online merchants, especially in the gaming, trading, and e-commerce sectors. I found it easy to integrate with various platforms and to manage funds on the go using the mobile app. However, the service is not available in all countries, and some features—like the prepaid card—may be restricted depending on your location. In conclusion, Skrill is a versatile and secure digital wallet that excels for international payments and multi-currency management. It’s a good choice for freelancers, travelers, and online businesses who need global reach and fast transfers. However, users should be aware of the sometimes high fees and the possibility of account verification delays or freezes. For those who value convenience and flexibility, Skrill is a solid option, but it may not be the best fit if you need the lowest fees or top-tier customer support.

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