I recently tested ShipBob, a third-party logistics (3PL) platform designed for e-commerce businesses to handle warehousing, order fulfillment, and shipping. Here is my detailed review: ShipBob offers a wide range of services, including inventory management, real-time tracking, and integrations with major e-commerce platforms like Shopify and Amazon. Its promise of 2-day shipping across the U.S. and global fulfillment capabilities make it an attractive option for scaling businesses. The platform's user interface is intuitive, and onboarding is straightforward, which makes it easy for businesses to get started quickly. Additionally, ShipBob provides tools for distributing inventory across multiple fulfillment centers to reduce shipping costs and transit times. However, while the platform has its strengths, my experience revealed significant drawbacks. Customer support was inconsistent—while some issues were resolved quickly, others lingered for weeks without resolution. This was particularly frustrating when dealing with inventory discrepancies or delayed shipments. Additionally, I encountered frequent overcharges for storage and shipping, which required multiple follow-ups to address. The system also struggled with SKU management at times, leading to errors in order fulfillment that negatively impacted customer satisfaction. Another concern was the reliability of their international services. For example, customs compliance issues caused delays in fulfilling orders for certain regions, such as the UK. This lack of responsiveness during critical sales periods like Black Friday was disappointing and costly. In conclusion, ShipBob is a solid choice for businesses seeking a scalable 3PL solution with robust software and fast domestic shipping options. However, its operational inconsistencies and occasional billing issues make it less ideal for businesses that require high precision or exceptional customer support. While it has potential, improvements in service reliability and communication are necessary to justify its premium pricing fully.