MSP360 Backup

MSP360 Backup is a reliable backup solution supporting multiple platforms, backup types, and cloud storage providers for comprehensive data protection. Ideal for businesses of all sizes, it offers free, Pro (on-premise for up to 5 devices), and Managed tiers with flexible payments. Ensure secure, scalable backups for MSPs and IT departments.

Founded in	2011
Location	🇺🇸 United States
Founders	Brian Helwig

Features

Plans

Free

◈Fast and secure remote access software for personal use with up to 5 devices to connect to

Pro

$89.99

◈Reliable remote desktop solution for small IT departments, licensed per admin with one computer to manage other devices

Managed

Custom

◈Advanced remote access solution designed for organizations of all sizes, offering unlimited connections managed from a single dashboard

Refund Policy

MSP360 offers a 30-day refund window from purchase date; processed in up to 10 business days. Managed services generally do not offer refunds, opting for credits instead.

Ratings

g2(4.5/5)

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capterra(4.6/5)

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Ai Opinion

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AI Rating(4.5/5)

Users praise MSP360 for its ease of use, fast backups with deduplication and compression, excellent support, flexible storage options, and cost-effectiveness. Some dislike occasional slowness in loading, minor bugs on Mac that get fixed, and snapshot clearing issues on long backups.

Expert Opinion

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Expert Rating(4.5/5)

I recently tested MSP360 Backup, a versatile backup tool focused on multi-platform protection and cloud flexibility. Here is my detailed review based on practical usage: MSP360 Backup impressed me right away with its broad support for Windows, macOS, Linux, servers, and even M365/Google Workspace. The free version handled local backups smoothly to USB or NAS, while Pro let me image entire systems and send to Wasabi or AWS affordably. Setup was quick, with strong encryption, immutability against ransomware, and reliable daily automation that ran quietly in the background. The web console for Managed tier shone for MSPs, offering detailed reporting and granular restores without hassle. I loved the 3-2-1 strategy support and verified restores worked flawlessly every time. Offline access and cross-platform compatibility made it perfect for my mixed environment. Minor nitpick: lacks consumer clouds like Dropbox. Overall, it's reliable, cost-effective, and a top pick for businesses needing solid data protection.