Info Table
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
SupportYes
 [email protected]
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Description

Matomo offers an open-source web analytics platform focused on user privacy and complete data ownership. Initially launched as Piwik in 2007, it provides flexible features like conversion optimization, GDPR compliance, and over 100 integrations. With options for self-hosting or cloud hosting, Matomo ensures businesses retain full control of their data while delivering reliable and user-centric analytics tools.

Founded in2007
Location🇳🇿 New Zealand
Founders Matthieu Aubry

Plans

On-Premise
0 USD ( Hosted on your servers )
Websites - Unlimited
Team members - Unlimited
Segments - Unlimited
Goals - Unlimited
Custom Dimensions - 100
Raw data retention - Forever
Report data retention - Forever
No data sampling
Google Analytics data importer
GDPR Manager
API access
Standard reports
LDAP integration
Custom Domain
Fully customizable and extensible
Tag Manager
SQL raw data access
Business
USD 26 Per month
Easy to set up
Choose where your data is stored - In Europe
Email Support
Websites - 30
Team members - 30
Segments - 100
Goals - 150
Custom Dimensions - 30
Raw data retention - 24 months
Report data retention - Forever
No data sampling
Google Analytics data importer
GDPR Manager
API access
Standard reports
See the list below
Activity Log
WooCommerce Analytics
Search Engine Keywords Performance
Funnels
Users Flow
White Label Custom Logo & Colors
Heatmap & Session Recording - 1,500 Heatmap Pageviews per month
150 Session Recordings per month
A/B Testing
Custom Reports - 100
Forms - 100
Media Analytics
Roll-Up Reporting
Advertising Conversion Export
Multi-Channel Conversion Attribution
Cohorts
Tag Manager - 30 containers
Fully customisable and extensible - Partially
Enterprise
Contact for custom pricing
Easy to set up
Choose where your data is stored - In Europe
Email Support, and Customer Success Manager
Websites - Custom
Team members - Custom
Segments - Custom
Goals - Custom
Custom Dimensions - Custom
Raw data retention - Custom
Report data retention - Forever
No data sampling
Google Analytics data importer
GDPR Manager
API access
Standard reports
See the list below
Activity Log
WooCommerce Analytics
Search Engine Keywords Performance
Funnels
Users Flow
White Label - Custom Logo, Colors and your custom Brand
Heatmap & Session Recording
A/B Testing
Custom Reports - Custom
Forms - Custom
Media Analytics
Roll-Up Reporting
Advertising Conversion Export
Multi-Channel Conversion Attribution
Cohorts
Tag Manager - Custom
SQL raw data access
SAML integration
LDAP integration
Custom Domain
Fully customisable and extensible
Refund Policy

Matomo.org offers a 30-day refund policy for plugin subscription fees, allowing refunds only within 30 days of purchase, after which fees are non-refundable.

Ratings

trustpilot(2.7/5)
g2(4.2/5)
capterra(4.8/5)
producthunt(4.7/5)

Ai Opinion

AI Rating(4.5/5)

Based on reviews from various sources, matomo.org earns a 4.5/5 stars rating.

What users like: Detailed user insights, customizable reporting features, high security, flexibility, supportive and helpful customer support, ability to host own data, reliable, continually improving product, trustworthy, client-friendly policies, and comprehensive analytics.

What users don't like: Setup process can be difficult for beginners, multiple plugins exist which can be confusing, some terms are not clearly explained, and limited tutorials for complex tasks.

Conclusion: Matomo is highly praised for its detailed analytics, customizable features, and excellent customer support, but may require some technical expertise for setup and customization.

Expert Opinion

Expert Rating(4.5/5)

I recently tested Matomo, an open-source web analytics platform, and found it to be a robust and privacy-focused alternative to Google Analytics. Matomo stands out for its emphasis on data ownership and compliance with privacy regulations like GDPR, making it an excellent choice for businesses prioritizing user privacy and control over their data. Matomo offers a wide range of features, including detailed analytics on traffic sources, user behavior, goal tracking, and e-commerce performance. The platform allows for extensive customization, enabling users to tailor dashboards and reports to their specific needs. Its support for multiple sites and the ability to access raw data further enhance its flexibility. Additionally, Matomo's Tag Manager simplifies event tracking, while its integrations with platforms like WooCommerce and Magento make it a strong choice for e-commerce websites. One of the platform's key strengths is its focus on privacy. Unlike Google Analytics, Matomo gives users full control over their data by allowing self-hosting options. It also includes features like IP anonymization and easy opt-out mechanisms to ensure compliance with privacy laws. However, Matomo does have some drawbacks. The initial setup can be challenging for beginners, especially for those unfamiliar with analytics platforms. Some advanced features, such as custom reports, user flow analysis, and A/B testing, require paid plugins, which can increase costs for users needing these functionalities. Additionally, while the interface is generally intuitive, certain terms and processes may require more detailed documentation or tutorials. Overall, Matomo is a reliable and feature-rich analytics solution that excels in privacy and customization. It is particularly suited for organizations seeking an alternative to Google Analytics without compromising on functionality or compliance. While there is room for improvement in onboarding and advanced feature accessibility, Matomo remains a strong contender in the analytics space.

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