Info Table
TierFree Trial, Per-User Pricing, Tiered Pricing
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
Pricing From$4
SupportYes
 [email protected]
Social Media Platforms        

Description

Hubstaff.com offers productivity and workforce management software designed to enhance collaboration for remote, mobile, and expanding teams. Founded in 2012 by Dave Nevogt and Jared Brown, Hubstaff operates with a fully remote team of 90 employees across 28 countries. The company emphasizes transparency, accountability, and customer focus, providing tools that simplify time tracking and team management for over 95,000 companies globally.

Founded in2012
Location🇺🇸 United States
Founders Jared Brown

Plans

No free plan available for this product.
Starter
$4.99 / seat / mo 2 seat minimum.
Time tracking
Timesheets
Activity levels
Limited screenshots
Limited app & URL tracking
Limited reports
Limited payments
Clients & Invoices
Two-day email support SLA
Grow
$7.50 / seat / mo 2 seat minimum.
Everything in Starter, plus
Tasks (INCLUDED)
Reports
1 integration
Idle timeout
Project budgets
Work breaks
Expenses
One-day email support SLA
Team
$10.00 / seat / mo 2 seat minimum.
Everything in Grow, plus
Insights (INCLUDED)
Tasks (INCLUDED)
Unlimited screenshots
Unlimited app & URL tracking
Auto discard idle time
Teams
Payments & payroll
Unlimited integrations
Overtime
Time off & holidays
Scheduling & attendance
Client budgets
Timesheet approvals
Daily & weekly limits
Chat support
One-day email support SLA
Enterprise
$25.00 / seat / mo Billed annually
All team features, plus
Locations (INCLUDED)
Insights (INCLUDED)
Tasks (INCLUDED)
Corporate app (INCLUDED)
Higher limits on public API
Pay by bank debit (ACH)
HIPAA compliance
SOC-2 Type II Compliance
Enterprise deployment
Account provisioning
Single sign-on
Hubstaff Corporate app
Concierge setup
Assigned account rep
Two-hour email support SLA
Refund Policy

Hubstaff's refund policy states that users can request a refund for any unused subscription fees within 30 days of the purchase date, ensuring customer satisfaction with their service.

Ratings

trustpilot(4.1/5)
g2(4.5/5)
capterra(4.6/5)
producthunt(3.2/5)

Ai Opinion

AI Rating(4.5/5)

Based on reviews from various sources, Hubstaff.com earns a 4.5/5 stars rating.

What users like: Easy to use, straightforward time tracking, intuitive interface, reliable and accurate data, comprehensive feature set, robust employee monitoring, customizable plans, excellent customer support, ability to track time via GPS and geofenced time clocks, automatic invoicing, screenshot capturing feature, detailed reporting, streamlined tracking capabilities, ability to monitor team activity easily.

What users don't like: Potential for crashing or logging out automatically, limited options for payroll integration, no prepopulation of timesheets, occasional freezing issues, lack of 15-minute break feature, concerns about employee privacy monitoring methods.

Conclusion: Hubstaff is a highly recommended time tracking and productivity software that offers a wide range of features and excellent customer support, but it has some minor drawbacks.

Expert Opinion

Expert Rating(4.0/5)

I recently explored Hubstaff, a comprehensive time-tracking and productivity monitoring tool, and found it to be a robust solution for managing remote and hybrid teams. Here's my detailed review,

Hubstaff is designed to help businesses track employee productivity by monitoring activities such as keystrokes and mouse movements, without recording them, to maintain privacy. This approach is particularly beneficial for companies looking to balance oversight with employee privacy. The platform offers a variety of features including time tracking, GPS location tracking, and project management tools, which are especially useful for field workers and remote teams.

The user interface is intuitive and user-friendly, making it easy for new users to navigate. The desktop version supports Windows, Mac, and Linux, while the mobile app provides basic functionalities like time tracking and viewing timesheets. However, the mobile app lacks some advanced features available on the desktop version, which might limit its utility for field employees.

One of Hubstaff's strengths is its ability to generate detailed reports on employee productivity, helping managers make informed decisions. The platform also offers integrations with popular tools like Slack and Trello, enhancing its functionality. Customer support is responsive and helpful, providing quick resolutions to issues.

Despite its many advantages, Hubstaff has some drawbacks. Users have reported occasional software crashes and issues with productivity ratings that do not always accurately reflect work done. Additionally, the lack of certain features on the mobile app can be a limitation for businesses with a significant mobile workforce.

Overall, Hubstaff is a reliable tool for businesses seeking detailed insights into employee productivity while respecting privacy. It is best suited for office-based teams but can also benefit remote and hybrid setups with its comprehensive feature set. While there are areas for improvement, especially regarding mobile functionality and stability, Hubstaff remains a solid choice for time tracking and productivity monitoring.

In conclusion, Hubstaff offers a balanced mix of features that cater well to small to midsize businesses looking to enhance productivity management without being overly intrusive.

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