Info Table
TierFree Trial, Paid Plan
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
Pricing From$15
SupportYes
 [email protected]
 18884827768
Social Media Platforms        

Description

HubSpot.com provides a versatile platform for marketing, sales, and customer service, offering tools like CRM, content management, and analytics. It helps businesses streamline operations with features such as automation, customizable dashboards, and integration options. Designed for user-friendliness and scalability, HubSpot enables efficient customer interaction management and strategy optimization, supporting business growth and improved engagement.

Founded in2006
Location🇺🇸 United States
Founders Yamini Rangan

Plans

Free plan available but no details entered.
Marketing Hub Starter
US$15/mo/seat
Email marketing
Forms
Live chat
Simple marketing automation
Messaging Insights (Beta)
Email and in-app chat support
Starter Customer Platform
US$15/mo/seat
Sales Hub Starter-Turn leads into deals
Service Hub Starter-Scale support & self-service
Content Hub Starter-Kickstart your content creation strategy
Operations Hub Starter-Activate & manage your data
Marketing Hub Professional
US$800/mo
Breeze social agent (Beta)
Lead Scoring App
Teams
Social media
Dynamic personalization
Marketing SMS (add-on)
Custom reporting
Omni-channel marketing automation
Marketing Hub Enterprise
US$3,600/mo
Organize teams
Custom events
Limit access to content and data
Breeze social agent (Beta)
Multi-touch revenue attribution
Customer journey analytics
Custom objects
AI social inbox insights (Beta)
Refund Policy

HubSpot provides refunds for any prepaid but unused fees upon termination for cause, while all other fees are non-refundable.

Ratings

trustpilot(2.9/5)
g2(4.8/5)
capterra(4.5/5)

Ai Opinion

AI Rating(3/5)

Based on reviews from various sources, www.hubspot.com earns a 3/5 stars rating.

What users like: User-friendly interface, intuitive workflows, robust training academy, fantastic customer support, ease of use, comprehensive suite of tools, ability to create custom properties, seamless integration with other platforms, robust marketing automation features, and effective lead nurturing tools.

What users don't like: Expensive marketing add-ons, lack of flexibility for solo users, confusing workflows, inaccessible defined items, stripping of utm parameters from page views, customer service issues, rushed and unhelpful training, security measures that fall short of needs, and the requirement to cancel subscriptions manually to avoid being charged for the next year.

Conclusion: HubSpot offers a robust set of tools for marketing and CRM, but its high cost and occasional user experience issues can be significant drawbacks.

Sources:

Expert Opinion

Expert Rating(3.5/5)

HubSpot is a cloud-based customer relationship management (CRM) platform designed to help businesses manage their sales, marketing, and customer service processes. It offers a range of features, including contact management, email marketing, and lead tracking. The platform is user-friendly and aims to streamline business operations for companies of all sizes.

One of the standout features of HubSpot is its comprehensive suite of tools. The platform provides everything from CRM functionalities to marketing automation, making it a one-stop solution for businesses. The interface is clean and intuitive, which makes it easy for users to navigate and utilize the various features.

However, there are some areas where HubSpot could improve. Customer service has received mixed reviews, with some users reporting difficulties in resolving issues and slow response times. Additionally, the pricing can be high for small businesses, as the per-user plans can add up quickly.

In summary, HubSpot is a powerful tool for businesses looking to manage their CRM, marketing, and sales processes. While it offers a comprehensive suite of features and a user-friendly interface, the customer service and pricing could be improved. Despite these drawbacks, HubSpot remains a valuable asset for many businesses.

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