Info Table
TierDiscount, Paid Plan, Per-User Pricing
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
Pricing From$40
SupportYes
 [email protected]
Social Media Platforms        

Description

Gusto offers an integrated platform that simplifies payroll, HR, and benefits management for over 400,000 businesses nationwide. It streamlines tasks like automated payroll, health insurance administration, and employee onboarding while providing tools for job tracking and time management. Designed for flexibility, Gusto supports businesses of all sizes with expert guidance and customizable plans to meet evolving needs.

Founded in2011
Location🇺🇸 United States
Founders Josh R.

Plans

No free plan available for this product.
Simple
$40/mo plus $6/mo per person
Full-service single-state payroll including W-2s and 1099s
Basic support
Employee profiles and self-service
Basic hiring and onboarding tools
Gusto-brokered health insurance administration
Employee financial benefits
Payroll and time-off reports
Custom admin permissions
Basic PTO policies and holiday pay
Integrations for accounting, time tracking, expense management, and more
Plus
$60/mo plus $9/mo per person
Everything in the Simple plan, plus:
Full-service multi-state payroll including W-2s and 1099s
Next-day direct deposit
Advanced hiring and onboarding tools
PTO management and policies
Time tracking and project tracking
Time Kiosk
Scheduling
Expenses and reimbursements
Workforce costing and custom
reports
Team management tools
Premium
$135/mo plus $16.50/mo per person
Everything in the Plus plan, plus
Dedicated Customer Success Manager
HR resource center
Compliance alerts
Access to certified HR experts
Full-service payroll migration and account setup
Health insurance broker integration
R&D tax credit discount
Priority support
Special pricing for eligible companies
Refund Policy

Gusto's refund policy states that all service fees are generally non-refundable unless explicitly stated otherwise, and any refunds issued will account for applicable taxes or fees.

Ratings

trustpilot(2.4/5)
g2(4.5/5)
capterra(4.6/5)
producthunt(4/5)

Ai Opinion

AI Rating(1.4/5)

Based on reviews from various sources, gusto.com earns a 1.4/5 stars rating.

What users like: Ease of setup, integration with accounting software, ability to manage benefits and payroll.

What users don't like: Customer service problems, delays in processing payroll, incorrect tax filings, unauthorized account changes, lack of cooperation in resolving issues.

Conclusion: Gusto.com has received mixed reviews, with some users finding it helpful for managing payroll and benefits, while others have experienced significant issues with customer service and accuracy.

Expert Opinion

Expert Rating(4.5/5)

I recently tested Gusto, a comprehensive HR and payroll platform designed to simplify business operations for small to medium-sized companies. Here is my detailed review:

Gusto excels in its user-friendly interface and seamless automation, making it an excellent option for businesses looking to streamline payroll, benefits administration, and HR tasks. The platform allows businesses to run payroll in just a few clicks, significantly reducing the time spent on manual processes. For example, tasks that once took a full day can now be completed in under an hour. Additionally, Gusto's automated tax filing and compliance features ensure accuracy and reduce errors, which is a major advantage for busy entrepreneurs.

One of Gusto's standout features is its integrated benefits management. It offers health insurance administration at no extra cost when using Gusto as your broker, making it easier for businesses to support their teams. The platform also provides tools for job tracking, onboarding checklists, and time tracking, which are particularly useful for startups and growing companies. Moreover, employees can self-onboard, saving even more time for HR teams.

Gusto’s pricing is competitive, starting at $40/month plus $6 per person for single-state payrolls. For businesses operating in multiple states or requiring advanced HR tools like time tracking, higher-tier plans are available at reasonable rates. This flexibility ensures that companies of various sizes can find a plan that fits their needs without overpaying.

While Gusto is highly effective, it does have some limitations. The platform is primarily designed for U.S.-based businesses, which may not suit companies with international operations. Additionally, while its features are robust for small to medium-sized businesses, larger enterprises with complex needs might find some functionalities less comprehensive compared to enterprise-level solutions.

In conclusion, Gusto is a powerful and intuitive platform that simplifies payroll and HR management for small to medium-sized businesses. Its automation capabilities, affordability, and integrated benefits make it a valuable tool for startups and growing teams. While it may not cater perfectly to larger or international organizations, it remains one of the best options in its category for U.S.-based businesses.

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