Cin7

Cin7 provides cloud-based inventory management solutions designed to simplify operations for product sellers across industries. With features like real-time stock visibility, demand forecasting through ForesightAI, and over 700 integrations, it enables seamless order management and multi-channel connectivity. Cin7 also supports manufacturing workflows, financial tracking, and automation, helping businesses scale efficiently while maintaining control over logistics and resources.

Founded in	2011
Location	🇺🇸 United States
Founders	Ajoy Krishnamoorthy

Features

Plans

No free plan available for this product.

Standard

$349 /month

◈Access for 5 users

◈2 e-commerce and app integrations (more available for purchase)

◈Sale order volume of 6,000/year

◈Unlimited inventory locations

Pro

$599 /month

◈Access for 10 users

◈4 e-commerce and app integrations (more available for purchase)

◈Sale order volume of 24,000/year

◈Material requirements planning

Advanced

$999 /month

◈Access for 15 users

◈6 e-commerce and app integrations (more available for

◈purchase)

◈Sale order volume of 120,000/year (more available for

◈purchase)

◈Advanced warehouse management

Omni

Contact Sales

◈Access for 8 users

◈5 e-commerce and app integrations (more available for purchase)

◈Flexible sale order volume

◈Fully customizable

Refund Policy

Cin7 does not provide a refund policy, as their pricing is transparent and based on a subscription model tailored to business needs.

Ratings

trustpilot(3.6/5)

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g2(3.8/5)

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capterra(4.3/5)

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Ai Opinion

✦

AI Rating(4.5/5)

Based on reviews from various sources, www.cin7.com earns a 4.5/5 stars rating.

What users like: The application is easy to use, flexible, and supports most business needs. Users appreciate the comprehensive inventory and order management features, as well as the automation and efficiency it provides. The system is user-friendly, with a simple setup process and a comprehensive dashboard for inventory levels, sales performance, and order management. Customer service is often praised for being prompt and courteous, with some users highlighting the helpfulness of specific support representatives like Harshit Pandey and Aman. The integration with various platforms such as EDI, API, Shopify, and Xero Accounting is also noted as a significant advantage[1][3].

What users don't like: Some users have reported issues with outdated interfaces and frequent price hikes. There have been complaints about the lack of customer service, with some users experiencing long wait times for support and unresponsive customer service representatives. Additionally, some users have noted difficulties with certain features, such as the inability to split WooCommerce orders between branches without separating the orders completely[1][3].

Conclusion: Cin7 Omni is a powerful and flexible inventory and order processing system that offers excellent customer service and comprehensive features, but it may have some drawbacks in terms of interface updates and customer support responsiveness.

Sources:

G2.com

Expert Opinion

✎

Expert Rating(4.0/5)

I recently tested Cin7, a cloud-based inventory management and order processing platform designed to streamline operations for businesses of various sizes. Here is my detailed review: Cin7 stands out for its comprehensive feature set, which includes real-time inventory tracking, multi-channel order management, and robust automation capabilities. The platform integrates seamlessly with over 700 applications, such as Shopify, Amazon, Xero, and QuickBooks, making it a versatile solution for businesses operating across multiple sales channels. Its AI-driven forecasting tool, ForesightAI, is particularly impressive as it helps predict demand and optimize stock levels, reducing the risks of overstock or stockouts. The user interface is intuitive and easy to navigate, though it may take some time to explore all the advanced features fully. During testing, I found the dashboard to be highly informative, offering a clear overview of inventory levels, sales performance, and order statuses. This makes decision-making faster and more efficient. Additionally, the barcode scanning system significantly enhances accuracy in stock management and order fulfillment. One of Cin7’s strengths is its scalability. Whether you're a small retailer or a growing enterprise, the platform adapts to your needs by offering tools for managing complex supply chains, multiple warehouses, and manufacturing processes. The onboarding process is guided by knowledgeable support staff who ensure a smooth transition to the system. However, there are areas where Cin7 could improve. While its integration capabilities are extensive, some users report challenges with specific workflows—for example, syncing inventory locations between Shopify and Cin7 can be problematic. Additionally, customer support has been inconsistent; while some users praise the team’s responsiveness and expertise, others have experienced delays in resolving issues or receiving follow-ups. Another drawback is the pricing structure. Cin7’s robust features come at a premium cost that may not suit smaller businesses or those on tight budgets. Frequent price increases have also been noted in user reviews as a concern. In conclusion, Cin7 is a powerful inventory management system that excels in automation, integration, and scalability. Despite some challenges with customer support and pricing, it remains an excellent choice for businesses looking to centralize their operations and scale effectively. Its advanced tools can save time and reduce errors in inventory management, making it a valuable investment for many organizations.