Buffer

(4/5)

Info Table
Tier	Free Plan (Freemium), Free Trial, Paid Plan
Affiliate Program	Yes [view all]
White Label	Yes [view all]
API	Yes [view all]
Support	Yes

Description

Buffer is a fully remote team dedicated to building tools that support organic marketing for small businesses, creators, and individuals. Founded in 2010, it has evolved from a simple tweet-scheduling solution to a platform offering social media publishing, analytics, engagement, and microsite creation. Known for its transparency, Buffer openly shares salaries and financial metrics while fostering a four-day workweek culture.

Founded in	2010
Location	🇺🇸 United States
Founders	Joel Gascoigne

Features

Plans

Free

$ 0 Connect up to 3 channels

◈Planning & publishing tools

◈Landing page builder

◈AI Assistant

Essentials

$5/monthly for 1 channel

◈Free features, plus

◈Engagement tools

◈Analytic reports

Team

$10/monthly for 1 channel

◈Essentials features, plus

◈Unlimited team members & clients

◈Draft collaboration tools

Agency

$100/monthly for 10 channels

◈Team features, plus

◈Custom access & permissions

◈Agency-friendly pricing

Refund Policy

Buffer's refund policy states that cancellations must be made before the renewal date to avoid charges for the next subscription period, as refunds are not typically provided for unused time.

Ratings

trustpilot(2.1/5)

g2(4.3/5)

capterra(4.5/5)

producthunt(4.8/5)

Ai Opinion

✦

AI Rating(4/5)

Buffer is an easy-to-use social media management tool with a clear interface and good scheduling features. It is suitable for beginners and small businesses but has limited advanced features in the free plan. Paid versions offer useful analytics and reporting, though costs rise for more features. It is reliable for posting especially on Instagram and has helpful customer service.

Expert Opinion

✎

Expert Rating(4.5/5)

I recently tested Buffer, a social media management platform, and found it to be an excellent tool for scheduling, publishing, and analyzing posts across various social media networks. Buffer is particularly well-suited for small businesses and individual users looking for a straightforward and reliable solution to manage their social media presence.
Buffer’s interface is one of its strongest points. It is clean, intuitive, and easy to navigate, making it accessible even for users with minimal technical expertise. The platform allows you to connect multiple social media accounts and schedule posts in advance, saving significant time compared to manual posting. The calendar view provides a clear overview of your content schedule, which is especially helpful for planning campaigns.
One of the features I appreciated most was the seamless scheduling functionality. Posting to platforms like Instagram, LinkedIn, and Twitter was smooth and reliable during my testing. Buffer also offers link shortening and hashtag storage, which are small but valuable additions for efficient social media management. The free tier is generous, allowing single users to manage up to three accounts with basic scheduling capabilities. For businesses or teams requiring advanced features like analytics or collaboration tools, Buffer’s paid plans are reasonably priced.
However, there are some limitations. While Buffer excels at scheduling and basic analytics, its reporting tools are not as robust as those offered by competitors like Hootsuite or Sprout Social. Advanced users may find the analytics lacking in depth when it comes to tracking audience engagement or campaign performance. Additionally, certain features like monitoring comments or mentions directly within the platform are missing.
Overall, Buffer is an excellent choice for individuals or small teams seeking an affordable and user-friendly social media management tool. While it may not offer the advanced analytics or monitoring features of some competitors, its simplicity and reliability make it a solid option for most users. I would recommend it to anyone looking for a straightforward way to streamline their social media efforts.