Brevo

Brevo.com, founded in 2012 by Armand Thiberge, offers a customer relationship management suite designed to enhance personalized connections for businesses and nonprofits. With a global customer base of 500,000 and a workforce of over 850, Brevo emphasizes sustainability through climate action and diversity initiatives. The platform is accessible in six languages and offers free marketing training, reflecting its commitment to empowering small businesses and NGOs while fostering an inclusive workplace.

Founded in	2012
Founders	Armand Thiberge

Features

Plans

FREE

₹0 /month

◈Everything in Free

◈300 emails/day

◈Customizable email templates

◈Drag & drop editor

◈Transactional (API, SMTP, Webhooks)

◈SMS & WhatsApp campaigns

STARTER

Starting from $8 .08 /month

◈Everything in Free, plus

◈From 5,000 emails/month

◈No daily sending limit

◈No Brevo logo (add-on)

◈Basic reporting & analytics

◈24/7 email support

BUSINESS

Starting from $16 .17 /month

◈Everything in Starter, plus

◈From 5,000 emails/month

◈Marketing automation

◈Predictive sending (AI)

◈Multi-user access (add-on)

◈Landing pages

◈A/B testing

◈Advanced statistics

◈Phone support

ENTERPRISE

Custom Price

◈Everything in Business, plus

◈Unlimited contacts

◈Sub-account management

◈Advanced integrations

◈Exclusive features

◈Tailored onboarding

◈Personalized support

◈Enterprise-grade security

Refund Policy

Brevo.com does not offer refunds for used and unused credits, except in cases of technical errors or if a user is not qualified to send from Brevo's shared IPs.

Ratings

trustpilot(4.4/5)

g2(4.5/5)

producthunt(3.9/5)

capterra(4.6/5)

Ai Opinion

✦

AI Rating(4.1/5)

Based on reviews from various sources, www.brevo.com earns a 4.1/5 stars rating.

What users like: Robust automation features, ease of use, excellent customer service, customizable automations, SMS and WhatsApp integration, professional email templates, and built-in CRM tools.

What users don't like: Occasional slow loading, finicky data importing, limited advanced reporting tools in lower-tiered plans, lack of live chat support, and some users experiencing issues with email deliverability.

Conclusion: Brevo is a solid choice for small and medium-sized businesses due to its robust features and competitive pricing, but it may require upgrading to higher plans for full functionality.

Sources:

verified-reviews.com

pcmag.com

moosend.com

Expert Opinion

✎

Expert Rating(4.3/5)

Brevo.com, formerly known as Sendinblue, is an all-in-one marketing platform designed to help businesses manage their email marketing, SMS marketing, and automation tools. The platform is user-friendly and offers a range of features that make it suitable for businesses of all sizes.

One of the standout features of Brevo.com is its ease of use. The interface is clean and intuitive, making it easy for users to navigate and start using the platform right away. The platform also offers a variety of integrations with other apps, which enhances its functionality and makes it a versatile option for different workflows.

However, there are some areas where Brevo.com could improve. The customer support has received mixed reviews, with some users reporting difficulties in resolving issues. Additionally, while the free version is robust, some advanced features are only available in the paid plan, which might be a limitation for some users.

In conclusion, Brevo.com is a solid choice for those looking for a straightforward and effective marketing solution. Its ease of use and range of features make it a valuable tool for managing marketing campaigns and improving productivity.