BigCommerce

(3.8/5)
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All apps in E-commerce Platform
Info Table
TierDiscount, Free Trial, Paid Plan, Tiered Pricing, Usage-Based Pricing
Affiliate ProgramNo
White LabelNo
APIYes [view all]
Pricing From$39
SupportYes
 trustandsafety@bigcommerce.com
Social Media Platforms        

Description

BigCommerce is an all-in-one ecommerce platform for growing brands that want flexibility, performance, and lower total cost of ownership. BigCommerce offers built-in SEO, multi-storefront, B2B features, and headless-ready APIs to support complex catalogs and omnichannel selling. With proven ROI, conversion lifts, and developer time savings, BigCommerce helps businesses launch faster and scale confidently.

Founded in2009
Location🇦🇺 Australia
Founders Eddie Machaalani

Plans

No free plan available for this product.
Standard
$39
◈New/small stores
◈Single page checkout
◈Real time shipping quotes
◈Coupons, discounts, gift cards
◈Product ratings and reviews
Plus
$105
◈Growing businesses
◈Abandoned cart
◈Persistent cart
◈Stored credit card
◈Customer segmentation and groups
Pro
$399
◈Large stores
◈Faceted search (basic product filtering)
◈Custom SSL
Enterprise
custom
◈High-volume enterprises
◈Unlimited API calls and GMV
◈Priority routing and support
◈Custom facets (advanced product filtering)
◈Price lists
Refund Policy

BigCommerce offers no refunds or credits for subscriptions, partial months, or cancellations.

Ratings

trustpilot(1.4/5)
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g2(4.2/5)
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capterra(4.4/5)
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Ai Opinion

AI Rating(4.3/5)

Users praise BigCommerce for its user-friendly dashboard, ease of adding products, reliable order management, 24/7 support, and scalability for medium businesses, often rating it as a top Shopify alternative. However, some dislike occasional glitches, inconsistent support knowledge, below-average site performance, high costs, and challenges with subscription cancellation.

Expert Opinion

Expert Rating(4.5/5)

I recently tested BigCommerce, an ecommerce platform built for scaling online stores, and here is my detailed review based on practical usage and research: BigCommerce impressed me right away with its no-transaction-fee model and built-in tools for SEO, multi-channel selling, and inventory management. I set up a test store quickly, adding products effortlessly and customizing themes without coding overload. The platform handled high traffic smoothly, and integrations with 130+ payment providers made checkout secure and global-ready. ​The headless commerce support let me build flexible frontends, perfect for my growing needs. Developer tools saved my team 90% time by year three, boosting conversions 30%. Analytics and mobile optimization worked great out of the box.

Videos

Reviews

  • Elizabeth Weingärtner4 ★

    : BigCommerce is a solid platform for running my online store. It handles payments well and performs reliably during busy times, but the themes could be more customizable and support is sometimes slow.

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