Amazon’s business-to-business marketplace now has more than one million business customers and 85,000 sellers since launching in April of 2015.
Amazon Business has expanded its customer base across healthcare, education, government and commercial organisations. Its customers include Con Edison of NY, Gwinnett County Public Schools, Intermountain Healthcare, Johns Hopkins University, King County, Mayo Clinic, Siemens in the USA, and Stanford University, among others.
According to Prentiss Wilson, VP of Amazon Business. “[Customer] feedback has been invaluable in helping us better serve businesses and organizations of various sizes – from local government agencies to global enterprises, we are constantly looking for ways to innovate on behalf of customers, and will continue to build out features that delight them. We are striving to set a new standard for B2B ecommerce with Amazon Business, and it’s still day one for us.”
Amazon Business includes features such as free two-day shipping on millions of eligible items, single- or multi-user business accounts, approval workflow, purchasing system integrations, payment solutions, tax exemptions and dedicated customer support.
Stanford’s Chief Procurement Officer, Ben Moreno, has been leading a transformative initiative to reduce the University’s administrative burden while updating the procurement experience to consumer-like expectations.
A decentralized structure, and the vast number of commodities purchased within a University environment, makes traditional procurement difficult to manage and lends itself to the more consumer-oriented buying experience of an open marketplace.
To provide its campus consumers an open marketplace with increased visibility and seamless purchasing, Stanford University’s Procurement department selected Amazon Business.
“Amazon Business is taking a lot of weight off of our shoulders,” said Drake Paben, Director of IT Procurement, Siemens Corporation (U.S.).
“Depending on the type of business, our teams may need tools delivered in a matter of hours, large amounts of office supplies, or big pieces of machinery for our factories. With Amazon Business, we’re able to automate a lot of orders and give our employees, divisions and factories the products they need to complete their jobs in a timely manner.”
According to Paben, “They can find products easily on Amazon Business, and get them delivered in a very short amount of time. We are looking forward to expanding our procurement capabilities with Amazon Business.”